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Subprocessors



Effective Date: July 30, 2022

SIT Alemira Switzerland AG (the “Company”, “SIT Alemira”) entrusts the processing of your personal data to third-party sub-processors, who provide services to SIT Alemira, our affiliates and/or our customers on behalf of SIT Alemira, for the purposes of performing a contract with our customer and providing you with our Services.

We encourage you to familiarize yourself with our sub-processors respective policies and terms in order to understand the categories of your personal data they process and what practices they use to securely store and process it.

Before engaging a sub-processor, we carry out adequate due diligence on such sub-processor to ensure that it is capable of providing the level of protection for the personal data as is required by applicable law.

We enter into written agreements with any engaged sub-processor that contains data protection obligations no less protective than those performed in SIT Alemira.

Please find below the list of sub-processors that are used for the processing of customer and customer’s users’ personal data collected by SIT Alemira or our affiliates in accordance with SIT Alemira Privacy Policy:

Google Cloud Platform. Cloud data hosting provider, used to host Company and customer data. Google Cloud privacy policy.

Google Analytics. User Tracking and Analytics system, used for analytical and statistical purposes.

YouTube. Video hosting service used to host video content.

Google Cloud Platform, Google Analytics and YouTube services are provided by Google LLC (1600 Amphitheatre Pkwy, Mountain View, California 94043, USA), a company organized under the laws of the State of Delaware, USA, and operating under the laws of the USA with its affiliate Google Ireland Limited (Barrow Street, Dublin 4, Dublin). Google privacy policy.

Amazon. Cloud data hosting provider, used to host Company and customer data. Service provided by Amazon.com, Inc. (410 Terry Avenue North Seattle, WA 98109, USA). Data storage location in Milan, Italy.

Vimeo. Cloud video hosting platform used for video content storage, provided by Vimeo.com, Inc. Company located at 555 West 18th Street, New York 10011, USA. Vimeo privacy policy.

Alpine DC. Cloud data hosting service provided by AlpineDC SA. Company located at Avenue Gabriel-de-Rumine 13 Lausanne, VAUD, 1005 Switzerland. Alpine DC privacy policy.

Facebook Pixel (Ads). User Tracking and Analytics service used for statistical purposes and provided by Facebook Inc (address: 1 Hacker Way Menlo Park). Facebook privacy policy.

HubSpot. A contact relationship management (CRM) platform used for marketing automation, sales, in particular to engage with potential new prospects, existing partners and end customers provided by HubSpot Ireland Limited (Hubspot House, 1 Sir John Rogerson's Quay Dublin 2, Dublin 2, Dublin). We also use HubSpot to create interactive forms on our website and services. To check how and what of your personal data are processed by HubSpot please refer to HubSpot’s privacy policy.

Segment. Warehousing service used for data aggregation and analysis, provided by Segment.io, Inc. (100 California Street Suite 700 San Francisco, CA 94111 United States). Segment privacy policy.

Metabase. Business intelligence tool used for analysis and data visualization, provided by Metabase, Inc. (660 4th Street Suite 557 San Francisco, CA 94107 United States). Metabase privacy policy.

Zoom. Communication and events handling service provided by Zoom Video Communications, Inc. (with headquarters at 55 Almaden Boulevard, Suite 600, San Jose, CA 95113, USA). Zoom privacy statement.

Twitch. Video hosting service provided by Twitch Interactive Inc (350 Bush Street, 2nd Floor, San Francisco, CA 94104). Twitch privacy notice.

Stripe. E-commerce system, which provides payment processing when buying SIT Alemira and SIT AG products online provided by Stripe Payments Europe Limited (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Irelands). Stripe privacy policy.

Zendesk. Customer Care Solution provided by Zendesk, Inc. (989 Market Street, San Francisco, CA 94103, United States). To check how and what of your personal data are processed by Zendesk please refer to Zendesk privacy policy.

Pelican. A learning management system used to create and supply educational courses and materials. Pelican privacy policy

Greenhouse. Recruitment, hiring and employee handling software platform provided by Greenhouse Software, Inc. (18 West 18th St., 11th Floor, New York, NY 10011 USA). Greenhouse privacy policy.

BambooHR. Recruitment and personnel record-keeping service provided by Bamboo HR LLC and BambooHR Payroll LLC (335 South 560 West, Lindon, UT 84042-1911, USA). BambooHR privacy policy.

Linkedin. Social network used for communication with potential job applicants provided by LinkedIn Ireland Unlimited Company (Wilton Place, Dublin 2, Ireland). Linkedin privacy policy.

Flant. DevOps as a service provided by Flant Europe OÜ (Harju maakond, Tallinn, Kesklinna linnaosa, Järvevana tee 9-40, 11314, Estonia) used for infrastructure and developer-environment support. Read Flant privacy policy.

Freshdesk. Cloud-based customer service software provided by Freshworks GmbH (Neue Grünstraße 17, 10179 Berlin, Germany). Freshworks privacy policy.


Previous version from 25 of May 2022

Previous version from 01 of July 2021